Terms of Service

Article 1 – Subject

These Terms of Service govern the sale of products offered by MINT YOUR CARD on its website https://www.mint-your-card.com/boutique.

Any order placed on the website implies acceptance by the buyer of these Terms of Service. The buyer declares that they have the legal capacity required to enter into these Terms of Service.

Article 2 – Seller

Article 3 – Products

The products offered are those listed on the MINT YOUR CARD website, subject to available stock. The company reserves the right to modify its product range at any time.

Each product is accompanied by a description that is as accurate as possible. However, errors or omissions may occasionally occur. In such cases, the company will inform the buyer and offer them the option of confirming or cancelling their order.

Article 4 – Pricing

Prices are quoted in euros inclusive of all taxes (VAT included). VAT is applied at the rate in force in metropolitan France (20%).

Shipping charges are calculated separately and billed in addition to the product price. They are displayed before the final confirmation of the order.

The company reserves the right to modify its prices at any time. However, the product will be invoiced on the basis of the price in force at the time the order is confirmed.

Article 5 – Order

5.1 Order process

The buyer selects the products they wish to order and adds them to their cart. They confirm their order after reviewing the contents of their cart and accepting these Terms of Service.

The sale is concluded only after payment has been confirmed by MINT YOUR CARD.

5.2 Order confirmation

A confirmation email will be sent to the buyer upon validation of their order. This email will contain:

• A summary of the products ordered
• The total amount paid
• Shipping charges
• The order number

Article 6 – Payment

6.1 Payment methods

Payment is due immediately upon ordering. The accepted payment methods are:

• Credit/debit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay

6.2 Payment security

Payments are processed by Stripe, which guarantees transaction security. Banking information is transmitted in encrypted form and is never stored on our servers.

6.3 Payment timing

The charge is applied upon order confirmation. In the event of payment rejection by the bank, the order will be cancelled.

Article 7 – Delivery

7.1 Delivery areas

We deliver to:

• Metropolitan France
• Belgium
• Switzerland

7.2 Delivery times

Orders are prepared within 24 to 48 business hours. Delivery times depend on the carrier selected and the destination:

• France: 2–3 business days (Colissimo), 3–5 days (Mondial Relay)
• Belgium: 3–6 business days
• Switzerland: 4–6 business days

7.3 Shipping charges

Shipping charges are calculated based on weight and destination. See our Shipping Costs page for detailed rates.

Delivery is free in metropolitan France on orders over €150.

7.4 Transfer of risk

The risk of loss or damage to products is transferred to the buyer upon handover of the products to the carrier.

Article 8 – Right of Withdrawal

8.1 Withdrawal period

In accordance with applicable consumer protection law, the buyer has a period of 30 calendar days from receipt of their order to exercise their right of withdrawal, without having to give reasons or pay any penalties.

8.2 Exercising the right of withdrawal

To exercise the right of withdrawal, the buyer must notify their decision by email to contact@mint-your-card.com or via Discord, stating:

• Their full name
• The order number
• The product(s) concerned

8.3 Refund

In the event of withdrawal, the company will refund all sums paid, including the original delivery charges (but not return shipping costs), within 14 days of receipt of the returned product.

Article 9 – Returns

9.1 Return conditions

Returned products must be:

• New and unused
• Undamaged
• In their complete original packaging

9.2 Return shipping costs

Change of mind: Return shipping costs are the buyer's responsibility.

Defective product or fulfilment error: Return shipping costs are borne by MINT YOUR CARD.

9.3 Products not eligible for return

Personalised or engraved products may not be returned unless there is a manufacturing defect.

Article 10 – Legal Warranty of Conformity

MINT YOUR CARD warrants that the products sold conform to the sales contract and are free from hidden defects.

In the event of non-conformity, the buyer may:

• Request repair or replacement of the product
• Request a price reduction or cancellation of the contract

The action period is 2 years from delivery of the product for new goods.

Article 11 – Personal Data Protection

Personal data collected during the order is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection law.

The data collected includes: name, email address, delivery address, payment method. It is used to:

• Process and fulfil the order
• Manage the customer relationship
• Comply with legal and accounting obligations

For more information, please consult our Privacy Policy.

Article 12 – Intellectual Property

All elements of the website (texts, images, videos, logos, brands, etc.) are the exclusive property of MINT YOUR CARD or its partners and are protected by intellectual property law.

Any reproduction, representation, modification or use, even partial, of elements of the website is prohibited without prior written authorisation.

Article 13 – Liability

MINT YOUR CARD shall not be held liable for failure to comply with these Terms of Service resulting from a force majeure event or the act of a third party.

The company is not liable for indirect damages such as loss of data, loss of profits or commercial loss.

Article 14 – Disputes

14.1 Mediation

In the event of a dispute, the buyer may have recourse to conventional mediation with:

• The Economic Mediation service of the Paris Chamber of Commerce and Industry
• The Consumer Mediation Commission

14.2 Jurisdiction

These Terms of Service are governed by French law. Any dispute not resolved amicably shall fall under the exclusive jurisdiction of the Commercial Courts of Paris.

Article 15 – Evidence

The computerised records stored in MINT YOUR CARD's IT systems under reasonable security conditions shall be considered as proof of the communications, orders and payments made between the parties.