Terms of Service

Article 1 – Subject

These Terms of Service govern the sale of products offered by MINT YOUR CARD on its website https://www.mint-your-card.com/boutique.

Any order placed on the website implies acceptance by the buyer of these Terms of Service. The buyer declares that they have the legal capacity required to enter into these Terms of Service.

Article 2 – Seller

Article 3 – Products

The products offered are those listed on the MINT YOUR CARD website, subject to available stock. The company reserves the right to modify its product range at any time.

Each product is accompanied by a description that is as accurate as possible. However, errors or omissions may occasionally occur. In such cases, the company will inform the buyer and offer them the option of confirming or cancelling their order.

Article 4 – Pricing

Prices are quoted in euros inclusive of all taxes (VAT included). VAT is applied at the rate in force in metropolitan France (20%).

Shipping charges are calculated separately and billed in addition to the product price. They are displayed before the final confirmation of the order.

The company reserves the right to modify its prices at any time. However, the product will be invoiced on the basis of the price in force at the time the order is confirmed.

Article 5 – Order

5.1 Order process

The buyer selects the products they wish to order and adds them to their cart. They confirm their order after reviewing the contents of their cart and accepting these Terms of Service.

The sale is concluded only after payment has been confirmed by MINT YOUR CARD.

5.2 Order confirmation

A confirmation email will be sent to the buyer upon validation of their order. This email will contain:

• A summary of the products ordered
• The total amount paid
• Shipping charges
• The order number

Article 6 – Payment

6.1 Payment methods

Payment is due immediately upon ordering. The accepted payment methods are:

• Credit/debit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay

6.2 Payment security

Payments are processed by Stripe, which guarantees transaction security. Banking information is transmitted in encrypted form and is never stored on our servers.

6.3 Payment timing

The charge is applied upon order confirmation. In the event of payment rejection by the bank, the order will be cancelled.

Article 7 – Delivery

7.1 Delivery areas

We deliver to:

• Metropolitan France
• Belgium
• Switzerland

7.2 Delivery times

Orders are prepared within 24 to 48 hours. Delivery times depend on the carrier selected and the destination:

• France: 2–3 business days (Colissimo), 3–5 days (Mondial Relay)
• Belgium: 3–6 business days
• Switzerland: 4–6 business days

7.3 Shipping charges

Shipping charges are calculated based on weight and destination. See our Shipping Costs page for detailed rates.

Delivery is free in metropolitan France on orders over €150.

7.4 Transfer of risk

The risk of loss or damage to products is transferred to the buyer upon handover of the products to the carrier.

Article 8 – Right of Withdrawal

8.1 Withdrawal period

In accordance with applicable consumer protection law, the buyer has a period of 30 calendar days from receipt of their order to exercise their right of withdrawal, without having to give reasons or pay any penalties.

8.2 Exercising the right of withdrawal

To exercise the right of withdrawal, the buyer must notify their decision by email to contact@mint-your-card.com or via Discord, stating:

• Their full name
• The order number
• The product(s) concerned

8.3 Refund

In the event of withdrawal, the company will refund all sums paid, including the original delivery charges (but not return shipping costs), within 14 days of receipt of the returned product.

Article 9 – Returns

9.1 Return conditions

Returned products must be:

• New and unused
• Undamaged
• In their complete original packaging

9.2 Return shipping costs

Change of mind: Return shipping costs are the buyer's responsibility.

Defective product or fulfilment error: Return shipping costs are borne by MINT YOUR CARD.

9.3 Products not eligible for return

Personalised or engraved products may not be returned unless there is a manufacturing defect.

Article 10 – Legal Warranty of Conformity

MINT YOUR CARD warrants that the products sold conform to the sales contract and are free from hidden defects.

In the event of non-conformity, the buyer may:

• Request repair or replacement of the product
• Request a price reduction or cancellation of the contract

The action period is 2 years from delivery of the product for new goods.

Article 11 – Personal Data Protection

Personal data collected during the order is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection law.

The data collected includes: name, email address, delivery address, payment method. It is used to:

• Process and fulfil the order
• Manage the customer relationship
• Comply with legal and accounting obligations
• Ensure the traceability of cards registered on the platform and fight against fraud (see Article 17.6)

In accordance with its legal obligations, MINT YOUR CARD may be required to transmit certain data to competent authorities (police or gendarmerie services, judicial authority, bailiff) upon valid request or in execution of a court decision. The conditions of such transmission are detailed in Article 17.6.

For more information, please consult our Privacy Policy.

Article 12 – Intellectual Property

All elements of the website (texts, images, videos, logos, brands, etc.) are the exclusive property of MINT YOUR CARD or its partners and are protected by intellectual property law.

Any reproduction, representation, modification or use, even partial, of elements of the website is prohibited without prior written authorisation.

Article 13 – Liability

MINT YOUR CARD shall not be held liable for failure to comply with these Terms of Service resulting from a force majeure event or the act of a third party.

The company is not liable for indirect damages such as loss of data, loss of profits or commercial loss.

Article 14 – Disputes

14.1 Mediation

In the event of a dispute, the buyer may have recourse to conventional mediation with:

• The Economic Mediation service of the Paris Chamber of Commerce and Industry
• The Consumer Mediation Commission

14.2 Jurisdiction

These Terms of Service are governed by French law. Any dispute not resolved amicably shall fall under the exclusive jurisdiction of the Commercial Courts of Paris.

Article 15 – Evidence

The computerised records stored in MINT YOUR CARD's IT systems under reasonable security conditions shall be considered as proof of the communications, orders and payments made between the parties.

Article 16 – Nature and Limits of Community Pre-Grading

16.1 Scope of service

The MYC pre-grade is a service for evaluating the visual condition of a card (centering, surface, corners, edges) performed by the user community based on the photos and video provided by the card owner. The grade awarded reflects only the apparent condition of the card at the time of submission.

16.2 Express exclusions

The pre-grading service does not include:

• Authentication of the card (authenticity, counterfeit, reproduction, fraudulent printing)
• Detection of physical alterations (trimming, recoloring, resealing, erasing, restoration)
• Professional certification within the meaning of PSA, CGC, BGS or any other professional grading service
• Any guarantee of market value, resale price or capital gain
• Equivalence with a grade awarded by a professional grading service

16.3 Liability

MINT YOUR CARD shall not be held liable for:

• The authenticity of cards submitted for pre-grading
• Discrepancies between the MYC community grade and any subsequent grade awarded by a professional grading service
• The subjectivity inherent in community voting
• Any physical handling of the card after submission
• Purchase, sale or investment decisions made on the basis of a community grade

The user acknowledges that the MYC grade is a community indicator and not an official certification.

Article 17 – Use of Physical Protections (Sleeves and Cardsavers)

17.1 Nature of products

The sleeves and cardsavers sold by MINT YOUR CARD are physical protections bearing the MYC logo, a unique serial number (CS format for cardsavers, SL format for sleeves), a QR code and a dedicated area to receive a grade sticker.

17.2 Sealing and video evidence

To benefit from pre-grading with sealing, the owner films the card continuously and seals it inside the protection on camera. This video constitutes proof that the card presented corresponds to the card sealed. The quality of this evidence depends solely on how the video is made by the user.

17.3 Serial number and QR code

Each protection carries a unique serial number linked to the card record in the application. The QR code provides access to the public report of the card (grading, photos, video). MINT YOUR CARD uses its best efforts to keep these reports online, without being able to guarantee their permanent availability in the event of service modification or discontinuation.

17.4 Grade sticker

The grade sticker is applied by the user to the designated area of the protection once the community grade has been awarded. Its application is solely the user's responsibility. MINT YOUR CARD shall not be held liable for application errors, peeling or subsequent alteration of the sticker.

17.5 Post-sealing tampering

A sealed card may be subject to tampering or substitution after submission (opening and resealing of the protection, substitution of the card). MINT YOUR CARD cannot detect such tampering and shall not be held liable for it.

17.6 Traceability and cooperation with authorities

MINT YOUR CARD retains the history of successive owners of each card registered on the platform, together with the evidence linked to the submission (photos, sealing video, timestamp, serial number, identity of the user who performed the initial sealing). This information is never shared with other users.

Such data is retained throughout the lifetime of the card on the platform, as well as during the applicable limitation periods (in particular civil and criminal limitation periods), in order to allow their use as evidence in the event of dispute or investigation.

Upon a valid request from a competent authority (police or gendarmerie services, judicial authority, bailiff) or in execution of a court decision — in particular under Article 145 of the French Code of Civil Procedure, or by any other legal means provided by law — MINT YOUR CARD cooperates by providing the information and evidence useful to the investigation, including the identity and contact details of the successive owners of a card and of the user who carried out the initial sealing.

This traceability helps deter and sanction fraudulent practices (theft, counterfeit, substitution) and protects good-faith buyers.

Article 18 – User Account and Application

18.1 Account creation

Access to the Mint Your Card application (web, iOS, Android) requires the creation of a user account. The user undertakes to provide accurate information and to keep their credentials confidential.

18.2 User obligations

The user undertakes not to:

• Impersonate a third party
• Submit counterfeit cards, stolen cards or cards they do not own
• Manipulate the grading system (coordinated voting, fake accounts, collusion)
• Attempt to gain unauthorized access to MINT YOUR CARD's systems
• Use the application for illegal purposes or purposes contrary to public decency

18.3 Account suspension and closure

MINT YOUR CARD reserves the right to suspend or close any account in the event of breach of these Terms of Service, suspected fraud, or compromise to the security of the platform, without notice where the severity so warrants.

18.4 User content

By submitting photos, videos or text on the platform, the user grants MINT YOUR CARD a non-exclusive, worldwide, royalty-free licence to use such content in the context of the operation of the service (report display, verification, moderation). The user warrants that they hold the necessary rights to the submitted content.

18.5 Service availability

MINT YOUR CARD uses its best efforts to keep the application accessible 24 hours a day, 7 days a week, without being able to guarantee uninterrupted availability. Maintenance operations, updates, technical incidents or force majeure events may result in temporary unavailability without engaging the liability of MINT YOUR CARD.

Article 19 – Mints (In-App Virtual Currency)

19.1 Nature

Mints are a virtual currency internal to the Mint Your Card application, usable only within the service. They have no monetary value, cannot be converted into euros or any other currency, and cannot be withdrawn from the platform.

19.2 Acquisition

Mints are earned by the user through their actions on the platform (grading cards, sponsorship, card submissions, weekly leaderboards). They are not offered for sale and cannot be purchased.

19.3 Use

Mints may be used to:

• Obtain physical products (sleeves, cardsavers) added to a shop order
• Unlock cosmetic items within the application (frames, banners, favorite badges, animations)

19.4 Non-refundable and non-transferable

Mints are strictly personal. They may not be transferred between users, assigned, sold, or refunded in cash. Products or cosmetics obtained with Mints shall not give rise to any monetary refund.

19.5 Account closure and service discontinuation

In the event of account closure (voluntary or for breach of the Terms of Service) or in the event of discontinuation of the service, accumulated Mints are permanently forfeited without compensation. MINT YOUR CARD reserves the right to modify the Mints system (earning rate, available products, usage terms) at any time.

Article 20 – Miscellaneous Provisions

20.1 Modification of the Terms of Service

MINT YOUR CARD reserves the right to modify these Terms of Service at any time. Modifications take effect upon their publication on the website. Users are informed of substantial changes by email or in-app notification. Continued use of the service after notification constitutes acceptance of the new Terms of Service.

20.2 Partial invalidity

If any provision of these Terms of Service is held to be void or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

20.3 Language of contract

These Terms of Service are drafted in French. In the event of translation into another language, only the French version shall prevail in the event of contradiction.

20.4 Entire agreement

These Terms of Service, together with the Privacy Policy and, where applicable, any specific terms applying to particular services, constitute the entire agreement between MINT YOUR CARD and the user.